Delivery Information


Dispatch and Delivery
Details of the time to design, make and dispatch method are detailed on the item/s individual pages. Please note where an order is placed of multiple products then the item with the longest design, make and dispatch times will apply.

All items are dispatched by Royal Mail Postal Service.

Postal Levels for Delivery
There are 4 postal levels set by price:
Postal Level 1 £1.10 – Purchases between £0 - £3.50
Postal Level 2 £3.30 – Purchases between £3.51 - £30.00
Postal Level 3 £6.95 – Purchases between £30.01 - £50.00
Postal Level 4 Free – Purchases over £50

Personalisation of Items
Many of our items available on our shop are able to be personalised, when adding these to your cart, there will be a section to add notes to seller. Please provide the requested details in order to complete the personalisation you require. If you do not wish to add a particular details please state this within these details and your personalisation will be adapted on the final item. If you place an order and forget to add personalisation please contact sales@silverspringgraphics.co.uk with the reference of your order together with the required details as soon as possible. Please note that if an order is placed without any personalised details then an email request will be sent from sales@silverspringgraphics.co.uk for the required details to complete your order, in this situation there may be a delay to your order completion and this will be stated and confirmed within any email correspondence.